Privacy Policy

This Privacy Policy explains how Stratum Digital ("we", "us", "our") collects, uses, shares, and protects information about you when you visit our website, submit forms, book calls, or interact with our services, including SMS messaging.

Information We Collect

• Name, business name, and job title
• Email address
• Phone number
• SMS consent status (opt-in/opt-out)
• Form submissions (messages, notes, project details, scheduling preferences)
• Site activity and device data (IP address, browser type, pages viewed)
• Tracking pixels and cookies (e.g., Meta Pixel, Google Analytics)

How We Use Information

• Provide services, respond to inquiries, and manage appointments
• Send service updates, reminders, marketing emails/SMS (with consent)
• Improve our website and services through analytics and diagnostics
• Personalize content and advertising using cookies and pixels
• Maintain security, prevent abuse, and comply with legal obligations

SMS Disclosure (A2P Compliance)

By providing your phone number and opting in, you agree to receive SMS messages from Stratum Digital related to your inquiries, appointments, and marketing updates. Message and data rates may apply. Message frequency may vary. You can reply STOPto opt out at any time, and HELP for assistance. Consent is not a condition of purchase. Carriers are not liable for delayed or undelivered messages.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate the site, remember preferences, analyze traffic, and measure marketing performance. You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.

Third-Party Sharing

We may share information with service providers and partners that help us operate our business, including:

• Analytics providers (e.g., Google Analytics)
• Advertising platforms (e.g., Meta/Facebook, Google Ads) via pixels and conversions
• CRM and marketing automation platforms to manage communication and scheduling
• Hosting, infrastructure, and security providers

We do not sell personal information. We only share data as necessary to provide services, comply with law, or with your consent.

Data Retention

We retain information for as long as needed to provide services, fulfill the purposes described in this policy, and comply with legal obligations. When data is no longer required, we will delete or anonymize it in a commercially reasonable timeframe.

Your Rights

• Request access to the information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion, subject to legal and contractual obligations
• Request a portable copy (export) of your information
• Opt out of marketing communications at any time

To exercise your rights, contact us using the information below.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date above.

Contact Us

Email: zachbessey@stratum-digital.com

Business Address: Meridian, Idaho